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These Terms & Conditions set out the rules that govern your bassbet account — from how you open it and fund it using bKash, Nagad or Rocket, to how we handle disputes and what happens if you need to close it. Access and use depend on your local law and eligible region, so read through before you start.
By opening and using a bassbet account, you confirm that you have read and accepted these Terms & Conditions in full. They apply to every action taken through your account — placing a wager, submitting a deposit instruction via bKash or Nagad, requesting a withdrawal to a Bank Transfer account, or contacting support. These terms form a binding agreement between you and the platform for every session you start. We may update these Terms & Conditions when we change how the platform operates. When that happens, we publish the revised version in the same location and note the date it takes effect. Continued use of your account after that date means you accept the revised terms. If you do not accept a change, you should stop using the account and contact support to arrange its closure. Availability of the platform, including the ability to fund an account using local payment rails such as bKash, Nagad, Rocket and Bank Transfer, depends on the laws of your jurisdiction and the eligible regions we serve. We do not confirm legal status in any specific area — that is your responsibility to check. Nothing in these terms should be read as a statement that the platform is lawfully available where you are located.
bKash funding instructions are shown inside your account wallet section. Follow the fields displayed there; limits and verification steps are set by the method.
Nagad transfer steps appear in the same wallet area. Confirm the reference number shown on screen before completing the transfer on your Nagad app.
Rocket payment details are listed under the deposit tab. Use the exact account reference provided; mismatched references may delay credit to your balance.
Bank Transfer instructions including account name and number are shown at checkout. Keep your bank's transaction receipt until the deposit is confirmed in your account balance.
These Terms & Conditions are specific to the bassbet platform and apply from the moment you create an account. They do not cover third-party services you may use alongside the platform, such as your bKash wallet provider or your mobile network. Understanding the boundary between what we govern and what falls outside helps you know who to contact when something goes wrong.
All login activity, password resets, session management and account status changes fall under these terms. Actions taken through your credentials are your responsibility.
Every deposit and withdrawal instruction you submit through the wallet section is governed here. This includes amounts, method selection and the confirmation steps shown at the time.
Game availability, lobby content and any notices published inside your signed-in account area are covered. We may change what is available at any time in line with these terms.
Your bKash, Nagad or Rocket wallet accounts, your bank, and your mobile provider operate under their own separate terms. We are not responsible for how those services work or their own policies.
Your bassbet account belongs to you, and these Terms & Conditions set out the practical steps you can take to manage it. You have the right to review the transaction history inside your account at any time — every deposit and withdrawal you have made is listed there with its status. If any detail on your account profile is incorrect, you can update it through the account settings section; some fields may require identity verification before changes take effect. If you believe a transaction has been processed in error, you can raise it directly with support using the live chat route published on the site. We aim to acknowledge all account-related queries and will work through the details with you. Closing your account is also your choice — contact support through the published channel and we will walk you through the steps. Nothing in these terms removes your right to ask questions about how your account data is held or used.
Open the transaction history tab in your signed-in account to see every deposit, withdrawal and balance change with its status and date.
Update profile fields through account settings. Fields that affect payment routing or identity may need verification before the change is saved.
Contact support via live chat to flag a transaction you believe is incorrect. Have the transaction reference visible in your history ready when you start the conversation.
Reach support through the published live chat channel and ask for account closure. Pending balance withdrawals are processed before the account is closed.
If you have a question about these Terms & Conditions or need to act on a right described in them, use the contact routes published on the site. We do not invent operating hours or response commitments not shown there.
The live chat button is visible on the site when support is available. Use this for account access questions, transaction queries or terms clarifications.
The Help section inside your signed-in account covers common terms questions, withdrawal steps and account settings. Check there first before opening a chat.
For written records of a dispute or formal terms query, email support using the address listed in the Help Centre. Include your account reference in the subject line.
Your account data is held for the purposes described in these Terms & Conditions and our Privacy Policy. We keep transaction records for as long as required to operate your account and meet applicable obligations. If you want to know what data is held on your account or request a change, contact support using the published live chat or email route.
We collect account and transaction data to operate your wallet, process bKash, Nagad, Rocket and Bank Transfer instructions, and maintain your session history. We do not sell account data to third parties.
We use cookies to keep your session active across browser tabs and to remember your account preferences. You can review cookie settings through your browser, though disabling them may affect site function.
You are responsible for keeping your login credentials private. If you suspect unauthorised access to your account, contact support immediately via live chat so we can review recent session activity with you.
When these Terms & Conditions change, the updated version is published here with an effective date. Questions about what changed or how it affects your account go to support via the published email or live chat route.
These questions cover what most account holders want to know before they start or after something unexpected happens. If your question is not here, the live chat route inside the site is the fastest way to get a direct answer.
Access to bassbet and the applicability of these terms depend on whether the platform is available in your location under local law and in eligible regions. We do not confirm legal status for any specific area — check the rules in your jurisdiction before opening an account.
If your account is suspended for a breach of these terms, we will review any remaining balance as part of that process. Contact support via live chat or email with your account reference and we will walk through the status and next steps with you.
Yes. Open your transaction history, find the relevant deposit entry, and contact support via live chat with the transaction reference. Keep your bKash or Nagad app confirmation handy as supporting detail for the query.
We publish the updated version on this page and note the date it takes effect. Continuing to use your account after that date means you accept the revised terms. If you want to be notified directly, raise it through the email support route.
Contact support through live chat or the email address listed in the Help Centre and ask for account closure. Any balance remaining in your wallet will be reviewed as part of the closure process before the account is deactivated.
Use live chat — the route is published on the site — and have the transaction reference from your history ready. For a written record of the dispute, email support at the address listed in the Help Centre and include your account reference in the subject line.